Duty to Communicate: A Matter of Respect, Not Just Ethics
He told me he had been doing this for 35 years, and countless clients have told him, "You are the only attorney who calls back the same day." That really stuck with me. I realized that something as simple as timely communication is often overlooked in the legal profession. From that moment on, I adopted the same practice: if a client calls or emails me, I respond the same day—even if it’s just to acknowledge their message and let them know when I’ll get back with a full answer. And if I ever reach a point where I can't keep up...
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